Director of Technology Innovation

Duties / Responsibilites

Essential Duties and Responsibilities:

• Oversee all technology integrations and evaluate according to established goals

• Market research within the industry for new and upcoming technology integrations

• Analyze business requirements for all departments to determine technology needs

• Identify needs for process improvements with technology upgrades, integrations or new systems and advise upper management

• Coordinate and lead technology integration projects

• Ensure integrations are completed in accordance with planned timing, funding and designated scope as defined by the KCH Leadership Team.

• Develop performance metrics and drive initiatives to ensure goals are achieved

• Provide strategic planning regarding technology integrations for future growth

• Recommend strategies for adoption and implementation of new integrations

• Oversee quarterly technology reviews of current platforms to identify continued use, improvement, or discontinued use of product.

• Developing strategic and execution plans for testing platforms in support of research and development

• Manage and support internal technology committee

• Create and maintain positive working relationships with vendors and customers

• Provide technology integration solutions for customers based on specific needs and requests


• Problem Solving Aptitude

• Analytical Mind with Business Acumen

• Supply Chain Management

• Multi-Modal Transportation

• Verbal & Written Communication

• Dependability and Initiative

• Strong Leadership Skills

• Strategic & Analytical Mindset

• Excellent organizational skills

• Ability to balance multiple priorities and deadlines


Education/Experience – Bachelor’s Degree and 3-7 years of related experience and/or training, or equivalent combination of education and experience

  • Experience in the logistics industry preferred
  • Must be both self-motivated & able to work well as a team member
  • Must have strong verbal & written communication skills
  • Strong mathematical, analytical, and problem-solving skills
  • Proficiency in MS Office & Excel
  • Previous customer service experience preferred
  • Previous International Shipping experience preferred

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