Domestic Carrier Relations

Duties / Responsibilites

  • Primary daily point of contact for carrier partners within the United States
  • Assist in the procurement of short term and tactical transportation capacity
  • Communicating Key Performance Indicators to carrier partners and leveraging contractual obligations and relationships to ensure compliance
  • Communicate daily sourcing needs to carriers while optimizing and maximizing contracted capacity
  • Attend/lead selected carrier meetings including compiling and evaluating summaries of carrier performance
  • Identify cost-saving opportunities to reduce the Total Cost of Ownership for the assigned region
  • Provide recommendations for supplier process improvements
  • Interaction with various supply chain departments to drive transportation initiatives
  • On-board, train, and develop new carriers
  • Work with suppliers to track pricing and capacity changes
  • Involved in department strategy that includes setting team goals, project creation/evaluation, and serving as a project lead for procurement initiatives


  • Proficient in Microsoft Excel, Word, and Outlook
  • Ability to manage multiple sources of information and make independent and timely decisions
  • Strong verbal and written communication skills
  • Detail-oriented and accurate
  • Team-oriented – collaborates well in a group and contributes to reaching shared goals
  • Solution driven – Identifies and problem solves through high volume work-load with urgency
  • Ability to prioritize multiple tasks effectively
  • Strong relationship building skills
  • Strong customer advocacy skills
  • Ability to analyze customer/carrier/order trends pertaining to a specific account
  • Change Management – communicates changes effectively; builds commitment and overcomes resistance.
  • Ability to identify, suggest and implement process improvements

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