International Ops Rep
We are seeking a highly motivated International Operations Rep to join our team in Chattanooga, TN.
· Responsible for daily execution of domestic surface transportation processing inclusive of, but not limited to:
· Shipment planning and coordination
· Administration and execution of the booking tendering process
· Shipment track and tracing, along with exception management
· Proof of Delivery
· Commercial document assembly and dispatch, per client requirements
· Robust communication of status updates to internal team and clients
· Ensure accurate and timely data entry into the KCH operating platform
· Procure reliable carriers and negotiate the best rates and service
· Develop, sustain domestic surface process flow, operating procedures, and scopes of work for designated clients
· Maintain Company domestic transportation KPI’s performance standards and support of continuous improvement
· Fiscal management support, inclusive of invoicing administration, account payables and receivables
· Handle urgent situations such as the need to recover truck, freight, or driver, traffic, weather conditions or other unforeseen circumstances that may prevent on-time delivery
· Work with transportation providers and freight payment team to ensure proper accessorial cost and flows
· Oversee and administration of damage and loss claims
· Assists in troubleshooting and resolving safety, service, and operational issues
· Adherence to customer and company policies, TERP procedures, along with internal controls designed to ensure compliance with all HSE / DOT related regulations or guidelines
– Contribute to an unmatched company culture
· Problem Solving
· Customer Service
· Professionalism
· Detailed, Accurate and Efficient
· Verbal & Written Communication
· Dependability and Initiative
We are seeking a highly motivated International Operations Rep to join our team in Chattanooga, TN.
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Need a quick quote on our transportation services? Simply fill out the form below with details of the shipment you would like a quote for, and one of our team members will get back to you within minutes!
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