Business Development Specialist
Location
Duties / Responsibilities
Position Summary:
The Business Development Specialist is responsible for cultivating new surface transportation, warehousing, distribution and international logistic opportunities with new and existing customers.
Essential Duties and Responsibilities:
- Scheduling appointments and meeting with existing and potential new customers to determine customer needs and offering methods to meet those needs.
- Effective planning and designing of professional demonstrations or presentations to conduct in-person sales meetings with existing or potential customers.
- Liaising between the company and the customers for up-to-date conditions on pricing and services.
- Continuously updating customers on company changes in services offered and providing quotes.
- Maintaining professionalism, diplomacy, sensitivity, and tact to portray the company in a positive manner.
- Enhancing up-to-date knowledge of new services, procedures, and tools by attending departmental meetings, conferences, and trade shows.
- Use of marketing data to maximize sales effectiveness and efficiency by using relevant sales management tools.
- Preparing sales reports and maintaining expense accounts.
- Performing updates and maintenance of customer accounts including contact names and numbers for future sales opportunities.
- Manage customer expectations, contribute to a high level of customer satisfaction and operational excellence
- Monitor customer, market, and competitor activity and provide feedback to the company leadership team and other company functions
- Work closely with the internal operations team to ensure growth of new and existing business.
- Support key customer relationships and direct participant in quarterly business reviews
- Continuously update and maintain notes and progress on prospects, customers, and sales funnel in CRM
Competencies:
- Problem Solving/Analysis
- Business Acumen
- Strategic Thinking
- Results Driven
- Leadership
- Customer Focus
- Technical Capacity
- Communication Proficiency
Requirements
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education/Experience:
Bachelor’s Degree and two (2) or more years of experience in key areas of sales and strategic growth.
Language Ability:
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
Math Ability:
Ability to add, subtract, multiple and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio and percent and to draw and interpret bar graphs.
Reasoning Ability:
Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
Computer Skills:
Microsoft Office (Word, Excel, PowerPoint, Access, Publisher, Outlook, Internet Explorer, etc.).
Certificates and Licenses:
None
Supervisory Responsibilities:
This position will oversee the sales team.
Work Environment:
The work environment characteristics described here are representative of those an employee encounter while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
This job operates in a professional office environment. This role routinely uses standard office equipment such as laptop computers, smartphones, photocopiers, and filing cabinets.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
This is largely a sedentary role; however, the employee is frequently required to stand; walk; and reach with hands and arms. Extensive travel is required.
The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor
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